A study in how not to do it, probably.

Niri got a note through the door on wednesday, saying she had a parcel to collect from the delivery office. I collected it yesterday. Last night we came home to find another note from the postie, saying we could collect today. I went down to collect, and while I was there the postie behind the counter says 'Oh yes, we've a few parcels for you. They were going to be taken out today, but seeing as you've had to collect the last couple, we've put them all together for you to collect in a one"

What a cracking example of common sense, something that's sadly lacking these days.